International NGO · Written recruitment test
Practical exercise
Child Protection Case Management Officer
- Duty station
- Port-au-Prince, Ouest department (Haiti)
- Time allowed
- 75 min
- Marks
- 100 marks
- Pass mark
- 60 %
- Profile
- Officer, 2 to 4 years of experience
Instructions
- The test lasts 75 minutes. It is marked out of 100; the pass mark for the interview is 60.
- Answer in English, in a structured way. Show your workings: a correct result without workings receives only half the marks.
- Calculator and spreadsheet allowed. Any outside help (another person, artificial intelligence) is forbidden.
- The documents are fictional but built on realistic data. State any assumption you make.
- Today's date for the test: Wednesday 14 October. All cases are fictional and anonymised.
Original practice test, built on the format of written tests used by United Nations agencies and international NGOs. The context and figures are fictitious.
Documents provided
| Code | Age | Sex | Status | Current care arrangement | Risk | Last visit |
|---|---|---|---|---|---|---|
| PE-101 | 15 | F | UAC | Foster family | High | 09/10 |
| PE-102 | 9 | M | SC | Maternal aunt | Low | 22/09 |
| PE-103 | 16 | M | UAC | Alone, lodging with an employer | High | 30/09 |
| PE-104 | 6 | F | SC | Grandmother | Medium | 05/10 |
| PE-105 | 13 | F | UAC | Interim care centre | Medium | 24/09 |
| PE-106 | 11 | M | SC | Paternal uncle | Low | 10/09 |
| PE-107 | 17 | F | SC | Adult cousin | High | 02/10 |
| PE-108 | 4 | M | UAC | Foster family | Medium | 01/10 |
| PE-109 | 14 | M | UAC | Foster family | Low | 28/09 |
| PE-110 | 12 | F | SC | Neighbour | Medium | 29/09 |
| PE-111 | 8 | F | SC | Older sister (19 years old) | Medium | 07/10 |
| PE-112 | 15 | M | UAC | Homeless, displacement site | High | 11/10 |
| PE-113 | 10 | M | SC | Grandfather | Low | 16/09 |
| PE-114 | 16 | F | UAC | Foster family | Medium | 26/09 |
| PE-115 | 3 | F | UAC | Interim care centre | High | 06/10 |
- Minimum visit frequency: high risk, every 7 days; medium, every 14 days; low, every 30 days.
- Maximum caseload: 20 weighted cases per caseworker; a high-risk case counts double. 1 supervisor for at most 5 caseworkers.
- Current team: 2 caseworkers, 1 supervisor. 40 new cases expected next month, about 30% of them high risk.
"Visit to the cousin's home (32 years old). Cousin present the whole time, he answers for her. She sells at the market every day, the cousin keeps the money. No school since September. She says she wants to find her mother, who is said to be in Les Cayes; she has the number of an aunt. She asked to speak to me alone, the cousin refused. She seems tired, little interaction. No visible sign of injury."
Result
0 out of 100
Mark each answer honestly against the panel's grid: the total is calculated automatically.
Common mistakes that cost marks
- Dealing with delays in chronological order without taking risk into account.
- Mixing facts and assumptions in the case note.
- Conducting the sensitive interview in the presence of the suspected adult.
- Handing over a child on a simple declaration of kinship.
Useful references
- Alliance for Child Protection in Humanitarian Action, Minimum Standards (2019 edition)
- Inter-agency Guiding Principles on Unaccompanied and Separated Children
- Inter-agency Guidelines for Case Management and Child Protection (Case Management Task Force)
- UNHCR, Guidelines on Assessing and Determining the Best Interests of the Child