What you will learn
- Lead humanitarian teams and organisations with clear, evidence-based strategic choices.
- Master the functions that hold an organisation together: finance, compliance, resource mobilisation, supply chain, human resources.
- Govern risks, negotiate at high stakes, lead change and present a complete, defensible strategic plan.
Course information
- Level
- Advanced: month 1 (strategy and programmes), month 2 (resources and operations), month 3 (leadership and diploma)
- Study time
- 144 hours over exactly 3 months (12 weeks: lessons, worked numerical exercises, case studies)
- Format
- Online, at your own pace, free and unlimited access
- Assessment
- Months 1 and 2: 25 questions + case study, 50 min, 80%; diploma: 30 questions on the whole programme + case study, 75 min, 85%
- Credential
- Named, numbered certificate of achievement, verifiable online (QR code)
- Reference frameworks
- ALNAP (M. Buchanan-Smith and K. Scriven) · PM4NGOs · CHS Alliance, Groupe URD and the Sphere Project
Enrol in the Mini MBA
Choose your pace. Your enrolment sets your start date: each monthly exam opens at the end of the corresponding month, and the diploma at the earliest exactly 3 months after you start.
You progress on your own, week after week.
One week of lessons every Monday, together with the rest of the cohort.
💼 Programme management jobs
Put this course into practice: the latest jobs in this field.
- Consultant- Technical Expert (STEM)Centre for microFinance · India
- ПерекладачДанська Рада у справах біженців · Ukraine
- Фахівець/чиня із залучення спонсорства / National Sponsorship CoordinatorSOS Children's Villages Ukraine · Ukraine
- Social WorkerRazi Social Development Organization (RSDO) · Afghanistan
- Assistant Manager - ImpactMagic Bus India Foundation · India
Three months, three exams, one diploma
Each month has four weeks of lessons and ends with a timed exam including a numerical case study. A month's exam only opens at the end of that month after you enrol: the diploma is awarded at the earliest exactly 3 months after you start.
Exam: 33 questions · 50 min · 80% to pass
Month 1 certificate
- Lead a humanitarian team by adapting your style to the phase of the crisis and to each person.
- Formulate an organisational strategy based on a diagnosis, a theory of change and explicit choices.
- Design and steer a project with a solid logframe and earned value indicators.
- Build a rigorous MEAL system and real accountability to people.
- Week1Humanitarian leadership and managing teams in crisisManager, leader, head of mission: what is really expected of you · Choosing your style: situational leadership and emergency context · Building a high-performing team under pressure · Conflict, diversity and intercultural communication · Deciding under uncertainty and taking care of the team
- Week2NGO strategy: mandate, theory of change and positioningWhy an NGO needs a strategy (and what a strategy is not) · Analysing the environment: PESTEL, stakeholders and SWOT · The theory of change as a tool for rigour · From strategic plan to portfolio decisions · Positioning, partnerships and localisation
- Week3Project cycle: design, planning and performance managementThe phases of the cycle and the decision gates · From the problem tree to the logframe · Planning: breakdown, critical path and resources · Steering with earned value and burn rate · Managing changes, stakeholders and closure
- Week4Strategic MEAL: accountability, evidence and decisionsMEAL as a decision system · Indicators, sampling and data quality · Evaluating: criteria, attribution and contribution · Accountability to people and the Core Humanitarian Standard · From data to organisational learning
- Graded case study : Taking back control of the Bassara mission Bassara, eastern province of a fictitious country in conflict · 33 questions including a case study · 80% to pass
Exam: 33 questions · 50 min · 80% to pass
Month 2 certificate · Opens at the end of the month, after the Month 1 certificate
- Build and defend a complete budget, and steer an NGO's financial health.
- Design proportionate internal control, handle a suspicion of fraud and prepare for an audit.
- Build a diversified resource mobilisation strategy and competitive proposals.
- Steer an efficient and compliant supply chain: strategic procurement, stock, total cost.
- Week5NGO finance: donor budgets, indirect costs and financial managementThe economics of an NGO: what senior managers must master · Building a defensible project budget · Indirect costs and full cost recovery · Budget monitoring: variances, forecasts and cash flow · Cost per beneficiary, cost-effectiveness and value for money
- Week6Compliance, internal control, fraud and auditInternal control: principles and architecture · Understanding fraud: triangle, schemes and red flags · Handling a suspicion: reporting, investigation and sanctions · Donor audits and ineligible costs · Sanctions, counter-terrorism and partner vetting
- Week7Fundraising and donor relations: strategy, proposals and diversificationThe humanitarian funding landscape · Resource mobilisation strategy · Writing a winning proposal · Managing the donor relationship · Private funds, cost of fundraising and ethics
- Week8Humanitarian supply chain: strategic procurement, stock and total costWhy the supply chain is a leadership issue · Procurement strategy: Kraljic and framework agreements · Stock management: formulas and decisions · Transport, Incoterms and total cost of ownership · Risks, localisation and sustainability of the supply chain
- Graded case study : Financial crisis and suspicions at Horizon Entraide National headquarters and two bases of a fictitious national NGO · 33 questions including a case study · 80% to pass
Exam: 40 questions · 75 min · 85% to pass
Diploma certificate · Opens at the end of the month, after the Month 2 certificate
- Manage people strategically and guarantee duty of care and safeguarding.
- Govern organisational risks and lead security and crisis management.
- Negotiate at high stakes, lead advocacy and carry weight in coordination.
- Lead change, work with a board and present a complete strategic plan.
- Week9Strategic human resources, duty of care and safeguardingHR as a strategic lever · Developing people and preparing succession · The employer's duty of care · Safeguarding and PSEA: the responsibility of leaders · Organisational culture, well-being and diversity
- Week10Organisational risk and security managementOrganisational risk management · Security risk analysis · Strategies: acceptance, protection, deterrence · Critical incident management · Business continuity and reputation
- Week11Strategic negotiation, advocacy and coordinationPrincipled negotiation applied to humanitarian leaders · Access negotiations: the CCHN method · Designing an advocacy strategy · The coordination architecture and how to carry weight in it · Influence, communication and organisational diplomacy
- Week12Change management, governance and final projectLeading change: models and realities · Responsible innovation and digital transformation · Governance: the role of the board · Leadership ethics and accountability · The final project: your strategic plan
- Graded case study : The diploma: leading Solidarité Sahel Action through the storm Headquarters and five regions of a fictitious national NGO in the Sahel · 40 questions including a case study · 85% to pass
Who is it for?
Managers and future managers of national and international NGOs, UN agencies and the Red Cross and Red Crescent Movement: project managers, coordinators, base managers, heads of support functions (finance, logistics, HR, MEAL), country directors and board members. Demanding level: at least two years of professional experience is strongly recommended.
The certificate
With at least 80% in the month 1 and month 2 exams, then 85% in the final exam, you receive the Humanitarian Mini MBA diploma in your name, with a unique code recruiters can check on Humanitaires Jobs. A free Humanitarian Network account is needed to take the exams.
Key concepts
The vocabulary you need to master for this course and the exam.
- Theory of change
- An explanation of how a set of interventions produces change, with its causal assumptions and evidence.
- Earned value
- Budgeted cost of the work actually done; compared with planned value (schedule) and actual cost (costs).
- SPI and CPI
- Schedule performance index (EV / PV) and cost performance index (EV / AC).
- Difference-in-differences
- Estimated effect = change in the assisted group minus change in a comparison group.
- Indirect costs
- Costs of headquarters and central functions, covered by a flat or negotiated rate.
- Full cost recovery
- Having each project fund its fair share of all the costs needed.
- Fraud triangle
- Pressure, opportunity and rationalisation, the three conditions for fraud (Cressey).
- Three lines
- Operations, control and compliance functions, independent internal audit.
- Weighted pipeline value
- Sum of the amounts of the opportunities multiplied by their probability of success.
- Reorder point
- Average consumption × replenishment lead time + safety stock.
- Total cost of ownership
- Purchase price plus all costs up to use: transport, duties, storage, losses.
- Duty of care
- The employer's obligation to take all reasonable measures against foreseeable risks to its staff.
- Risk appetite
- The level and types of risk the organisation accepts to fulfil its mission, set by the board.
- BATNA
- Best alternative to a negotiated agreement.
- ZOPA
- Zone of possible agreement between the two parties' limits.
- Fiduciary duties
- Care, loyalty and obedience to the mission, owed by board members.
References and recommended reading
The official texts and sector reference works on which the course is based.
- ALNAP (M. Buchanan-Smith and K. Scriven) (2011). Leadership in Action: Leading Effectively in Humanitarian Operations. www.alnap.org
- PM4NGOs (2020). Project Management for Development Professionals (PMD Pro). pm4ngos.org
- CHS Alliance, Groupe URD and the Sphere Project (2024). Core Humanitarian Standard on Quality and Accountability (CHS). www.corehumanitarianstandard.org
- OECD DAC (2019). Better Criteria for Better Evaluation: revised evaluation criteria. www.oecd.org
- COSO (2013). Internal Control – Integrated Framework. www.coso.org
- Institute of Internal Auditors (2020). The IIA's Three Lines Model. www.theiia.org
- GISF (2020). Security to Go: a risk management toolkit for humanitarian aid agencies. www.gisf.ngo
- IASC (2019). Six Core Principles relating to Sexual Exploitation and Abuse. interagencystandingcommittee.org
- ICRC and Brussels Privacy Hub (2020). Handbook on Data Protection in Humanitarian Action, 2nd edition. www.icrc.org
- R. Fisher, W. Ury and B. Patton (1981). Getting to Yes: Negotiating Agreement Without Giving In. www.pon.harvard.edu
- CCHN (2019). CCHN Field Manual on Frontline Humanitarian Negotiation. frontline-negotiations.org
- R. Rumelt (2011). Good Strategy, Bad Strategy. www.goodbadstrategy.com
- J. P. Kotter (1996). Leading Change. www.kotterinc.com
- IASC (2016). The Grand Bargain. interagencystandingcommittee.org/grand-bargain