International NGO · Written recruitment test
Practical exercise
IT and Telecommunications Officer
- Duty station
- Bunia and Djugu, Ituri province (Democratic Republic of the Congo)
- Time allowed
- 75 min
- Marks
- 100 marks
- Pass mark
- 60 %
- Profile
- Officer, 2 to 4 years of experience
Instructions
- The test lasts 75 minutes. It is marked out of 100; the pass mark for the interview is 60.
- Reference date: 1 November 2026. You are preparing the 2027 IT and telecommunications budget.
- Show your workings. A spreadsheet is allowed.
- The data, prices and internal rules are fictional.
Original practice test, built on the format of written tests used by United Nations agencies and international NGOs. The context and figures are fictitious.
Documents provided
| Code | Equipment | Purchased | Location | Condition and remarks |
|---|---|---|---|---|
| IT-01 | Laptop | 03/2021 | Bunia | Working, encrypted |
| IT-02 | Laptop | 06/2023 | Bunia | Working, not encrypted, used by the MEAL officer |
| IT-03 | Laptop | 01/2022 | Djugu | Broken screen |
| IT-04 | Laptop | 09/2024 | Djugu | Working, encrypted |
| IT-05 | Desktop computer | 02/2020 | Bunia | Very slow (finance) |
| IT-06 | Desktop computer | 11/2022 | Bunia | Working |
| IT-07 | Data collection tablet | 05/2024 | Djugu | Working |
| IT-08 | Data collection tablet | 05/2024 | Djugu | Missing since the June inventory |
| IT-09 | Satellite phone | 08/2019 | Vehicle 2 | Working |
| IT-10 | Satellite phone | 04/2024 | Vehicle 1 | Credit expired since September |
| IT-11 | Mobile HF radio | 06/2020 | Vehicle 1 | Working |
| IT-12 | Mobile HF radio | 03/2017 | Vehicle 2 | Out of order, replacement recommended by the technician |
| IT-13 | Handheld VHF radio | 02/2018 | Djugu | Battery no longer holds a charge |
| IT-14 | VSAT modem | 07/2019 | Djugu | Working |
| IT-15 | Firewall router | 05/2021 | Bunia | The manufacturer no longer publishes updates |
| IT-16 | Backup server (NAS) | 01/2020 | Bunia | Last successful backup: 12/08/2026 |
| Equipment | Service life | Price |
|---|---|---|
| Laptop | 4 years | 1,100 |
| Desktop computer | 5 years | 900 |
| Tablet | 3 years | 350 |
| Satellite phone | 6 years | 1,300 |
| Mobile HF radio (installation included) | 8 years | 2,800 |
| Handheld VHF radio | 8 years | 450 |
| VSAT modem | 7 years | 3,200 |
| Firewall router | 5 years | 1,200 |
| NAS server | 5 years | 1,500 |
2027 replacement envelope: USD 10,000. Security rule: each vehicle on mission must have at least two working means of communication.
VSAT consumption over the last 6 months (GB): 120, 130, 140, 135, 145, 140. Expected increase in 2027: +20% (remote data collection).
- Option A (current): VSAT package USD 1,200 per month for 100 GB, then USD 8 per additional GB.
- Option B: VSAT package USD 1,650 per month for 200 GB.
- Option C: low-earth-orbit satellite terminal, USD 1,800 for equipment and USD 300 per month (sufficient volume), keeping a backup VSAT at USD 450 per month. The organisation holds the national operating licence; approval by the security manager is required.
Bunia: fibre USD 900 per month and backup 4G router USD 120 per month. Satellite phone credit: USD 50 per month per device.
Result
0 out of 100
Mark each answer honestly against the panel's grid: the total is calculated automatically.
Common mistakes that cost marks
- Not calculating the age of equipment against the reference date.
- Spending the envelope on computers before security communication equipment.
- Forgetting the cost of equipment or backup when comparing the options.
- Treating a theft of beneficiary data as a simple loss of equipment.
- Recommending a connectivity technology without security approval.
Useful references
- Inter-Agency Standing Committee (IASC), Operational Guidance on Data Responsibility in Humanitarian Action
- Emergency Telecommunications Cluster (ETC), connectivity and communications security services