Information Communication & Technology Officer (Re-advertised)

excerpts from the official posting

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Main responsibilities

• First point of contact and day-to-day technical support to end users. Regular travel to the field offices to offer ICT support. Responds to Level 1 and 2 support…
• Request and setup new user accounts and email accounts (in collaboration with Systems Administrator).
• WV IT infrastructures and applications are operational and communication systems are up and running as per SLAs through mutual accountability which results in broader…
• Customer trust on how to handle ICT Problems, creates a good organizational culture for our esteemed customers that leads to the good working environment.

Profile

• Bachelor's degree/Advanced Diploma in Information Technology, Computer Science, Computer Engineering or relevant field from a recognized university.
• Preferred Knowledge and Qualifications
• Good working knowledge of telecommunications technologies (wireless networks) and Network Architectures for both Local Area Networks and Wide Area Networks