Week 2 of 12 · 12 hours · Month 1

Analysing the context: actors, dynamics and trends in violence

Objectives of the week
  • Conduct a structured context analysis (political, economic, social, security) that is useful for decision-making.
  • Map actors according to their influence, their interests and their attitude towards the organisation.
  • Read incident data (frequencies, rates, trends) without misinterpretation, and produce early warning indicators.

Keep the course at home: free PDF handout with exercises, key takeaways and quiz answers.

Download this lesson as PDF Complete manual (PDF)

1Why analyse the context

All security decisions rest on an understanding of the context. A weak analysis produces two symmetrical errors: underestimating a threat (and exposing staff) or overestimating it (and abandoning populations who could have been helped).

A good analysis answers a few questions: who controls the territory and the roads? What are the actors' interests, and how does humanitarian action affect them? What types of violence exist, against whom, where, when and why? What is changing?

Sources: national staff (the first source, often the most nuanced), communities, authorities, other organisations, NGO security coordination forums, the United Nations (UNDSS), local media, social media (with caution), public conflict databases. All information is cross-checked and rated according to the reliability of the source and the credibility of the information.

2Analytical frameworks

Two simple frameworks structure the analysis:

  • Adapted PESTEL: political, economic, social, technological, environmental, legal, to which security is added (armed groups, crime, security forces).
  • Historical analysis: a timeline of major events over recent years, to identify cycles (fighting seasons, election periods, harvests, transhumance).

The analysis leads to scenarios: the most likely, the most dangerous, and possibly an improvement scenario, each with observable indicators that signal it is approaching.

Example of indicators. Scenario "resumption of fighting around the town": families moving south, closure of weekly markets, sudden rise in fuel prices, departure of foreign traders, reported troop movements, hostile rhetoric on local radio stations. Three out of six indicators observed trigger a crisis meeting and a review of the security level.

3Mapping actors

Actor mapping lists those who can influence security and access: national and local authorities, armed forces and police, non-state armed groups, traditional and religious leaders, militias, criminal networks, traders, media, host and displaced communities, other organisations.

For each: influence (low to high), attitude towards the organisation (hostile, neutral, favourable), interests and current relationship.

ActorInfluenceAttitudeAction
Leader of the main militiaHighNeutral, suspiciousRegular dialogue through an accepted intermediary; explain the principles and the targeting criteria
PrefectHighFavourableRegular information, compliance with administrative procedures
Unemployed young people in the townMediumHostile (recruitment seen as unfair)Transparent recruitment, complaints mechanism, fair daily-labour jobs

A hostile actor with high influence is a priority for the analysis and for the acceptance strategy, not just a threat to be avoided.

4Reading incident data

Incident data help to objectify the threat, provided they are read correctly:

  • Raw frequency: number of incidents per period.
  • Rate: incidents relative to exposure (number of staff, trips, person-days). Without a denominator, an increase may simply reflect an increase in activity.
  • Reporting bias: an increase may come from better reporting, not from a deterioration.
  • Typology: the same total can hide a fall in thefts and a rise in kidnappings, which are far more serious.

Example. Year 1: 24 incidents for 300 staff. Year 2: 36 incidents for 600 staff. Rates: 8 versus 6 incidents per 100 staff per year. Despite a raw increase of 50%, the rate has fallen by 25%. But if serious incidents (violence against people) go from 3 to 9, their rate goes from 1 to 1.5 per 100 staff: severity is increasing. The reading combines rate and severity.

5Understanding violence against aid workers

Attacks on aid workers follow several logics, which must be distinguished because they call for different responses:

  • Criminal: financial gain (thefts, robberies, kidnappings for ransom). Protection measures and discretion about valuables are effective.
  • Political or military: the organisation is perceived as an ally of one side, or its action disrupts a strategy. Acceptance, perceived neutrality and communication are central.
  • Linked to the work itself: targeting disputes, contested recruitment, dismissals, unaddressed complaints. Programme quality and accountability are security measures.
  • Incidental: being in the wrong place at the wrong time (crossfire, shelling, mines). Analysis of areas and timings, movement procedures.

Many serious incidents affecting NGOs are linked to internal or neighbourhood tensions (dismissed staff member, rejected supplier, excluded beneficiary): security analysis must also look at the organisation itself.

6Producing a useful analysis

A useful analysis fits on two pages, is updated regularly (monthly in an unstable context, after any major event), and ends with concrete implications:

  • areas and roads that are accessible, accessible under conditions, or off-limits;
  • travel times and modes of transport;
  • actors to meet and key messages;
  • indicators to monitor and review thresholds;
  • consequences for programmes (timetable, modalities, remote management).

It is shared with the people who need it, while respecting confidentiality: an analysis that names armed actors or informants can put people in danger if it circulates. Nor should it use confidential information from other organisations without their explicit agreement.

Exercise: a changing town

Situation. An NGO has been working for 3 years in a garrison town. Data: year 1, 18 incidents for 150 staff (including 2 against people); year 2, 27 incidents for 300 staff (including 6 against people). Over the past month: a local candidate who was not recruited has publicly threatened the organisation; two weekly markets have closed; rents are falling as well-off families leave; a local radio station accuses "the NGOs" of helping the rebels; the NGO security forum reports troop movements.

Task. 1) Calculate and interpret the incident rates. 2) Classify the signals by logic of violence. 3) Propose three practical implications.

Answer. 1) Overall rate: 12 then 9 incidents per 100 staff (a fall of 25%). Rate of incidents against people: 1.33 then 2 per 100 staff (a rise of 50%). The situation is getting worse in severity despite the fall in the overall rate. 2) Threat from the unsuccessful candidate: work-related logic; radio accusations: political logic (perception of partiality); closed markets, departures, troop movements: indicators of a scenario of renewed fighting (incidental and political risk). 3) Address the recruitment complaint (formal mechanism, transparency, security of HR staff); launch an acceptance effort (meetings with authorities and leaders, a radio programme on principles and aid criteria); review the scenario and the security level, and prepare relocation and remote management if the military indicators are confirmed.

Key points

  • A weak analysis underestimates or overestimates; cross-check and rate source reliability and credibility.
  • Scenarios with observable indicators and thresholds that trigger a review.
  • Map actors' influence, attitude and interests; prioritise influential hostile actors.
  • Always use a denominator: incident rates per exposure, read together with severity.
  • Many serious incidents have a work-related origin: programme quality is a security measure.

💼 Safety, security and access jobs

Put this course into practice: the latest jobs in this field.

See all 63 Safety, security and access jobs →

Prepare for the written test and interviewA model written test in this field, interview questions with sample answers and the STAR method.See the model test →
Further reading: course references
  1. Humanitarian Practice Network (ODI) (2010). Operational Security Management in Violent Environments (Good Practice Review 8, revised edition). odihpn.org
  2. European Interagency Security Forum (EISF, now GISF) (2017). Security Risk Management: a basic guide for smaller NGOs. gisf.ngo
  3. EISF (now GISF) (2018). Managing the Security of Aid Workers with Diverse Profiles. gisf.ngo
  4. EISF (now GISF) (2016). Duty of Care: A review of the Dennis v Norwegian Refugee Council ruling and its implications. gisf.ngo
  5. RedR UK, Insecurity Insight and EISF (2017). Security Incident Information Management Handbook. gisf.ngo
  6. Humanitarian Outcomes (2024). Aid Worker Security Report and Aid Worker Security Database. www.aidworkersecurity.org
  7. United Nations (security management system) and partner NGOs (2015). Saving Lives Together: a framework for improving security arrangements among IGOs, NGOs and the UN. www.un.org
  8. United Nations (2016). Programme Criticality Framework. www.un.org
  9. Centre of Competence on Humanitarian Negotiation (CCHN) (2019). Field Manual on Frontline Humanitarian Negotiation. frontline-negotiations.org
  10. Inter-Agency Standing Committee (IASC) (2019). Six Core Principles relating to Sexual Exploitation and Abuse. interagencystandingcommittee.org
  11. Grand Bargain Risk Sharing Platform (InterAction, the Netherlands and partners) (2023). Risk Sharing Framework. www.interaction.org
  12. ICRC and Brussels Privacy Hub (2020). Handbook on Data Protection in Humanitarian Action (2nd edition). www.icrc.org
  13. Antares Foundation (2012). Managing Stress in Humanitarian Workers: Guidelines for Good Practice. www.antaresfoundation.org
  14. International Organization for Standardization (ISO) (2018). ISO 31000:2018 Risk management – Guidelines. www.iso.org

Weekly quiz

5 demanding questions to check your learning. Answer them all to complete the week.

130 incidents for 500 staff. The rate per 100 staff is:
2Incidents go from 20 to 30 while staff numbers go from 200 to 400. The rate:
3A badly handled dismissal followed by threats is mainly a form of violence:
4A security analysis that names informants must:
5A hostile and highly influential actor must be:

← Week 1Week 3 →