- Carry out a fair and compliant downsizing.
- Conduct a fair disciplinary procedure or internal investigation.
- Build a transparent and fair pay policy.
1Restructuring without breaking trust
The end of a grant often forces staff cuts. Local labour law sets the framework (notice, severance, consultation of staff representatives); the NGO's policy sets the ethics. A fair restructuring rests on:
- objective criteria, written and communicated (posts tied to the grant, required skills, seniority);
- early communication and individual meetings;
- support: reference letters, sharing CVs with partners, help with the job search.
The team that stays is watching: how those who leave are treated determines the trust of those who remain.
2Discipline and internal investigations
A disciplinary procedure follows steps: documented facts, written notice, the person's right to explain and to be accompanied, a proportionate and reasoned decision, and the possibility of appeal. For serious complaints (harassment, sexual exploitation and abuse, fraud), the investigation is entrusted to a trained person independent of the line management concerned, with an investigation plan, separate interviews and a factual report.
The principles: confidentiality, a survivor-centred approach, protection against retaliation, presumption of innocence and interim measures where needed.
3Pay and fairness
A pay policy rests on a salary scale (job classification, steps), a local market salary survey and clear progression rules. Gaps between national and international staff are sensitive: they must be justified by objective differences (expatriation, recruitment market), not by status. Essential benefits (health, security, evacuation, psychosocial support) are part of the duty of care towards all staff.
Exercise: a downsizing plan
An NGO must go from 40 to 28 staff in 2 months. Write the plan: selection criteria, communication timeline, legal steps, support measures and the message to the team that stays.
Key points
- Restructuring: objective criteria, early communication, support.
- Discipline: facts, right to explain, proportionate decision, appeal.
- Investigation: independence, confidentiality, protection against retaliation.
- Pay: transparent scale, justified gaps, duty of care for everyone.
Further reading: course references
- CHS Alliance (2024). Core Humanitarian Standard – Commitment 8: competent and well-managed staff. www.chsalliance.org
- SCHR (2019). Misconduct Disclosure Scheme. misconduct-disclosure-scheme.org
- Antares Foundation (2012). Managing Stress in Humanitarian Work. www.antaresfoundation.org
- CHS Alliance, Groupe URD, Sphere (2024). Core Humanitarian Standard on Quality and Accountability (CHS). www.corehumanitarianstandard.org
Daily quiz
3 questions to check what you have learned. Answer them all to complete the day.