International NGO · Written recruitment test
Case study
Country Safety and Security Manager
- Duty station
- Kaga-Bandoro, Nana-Grébizi Prefecture (Central African Republic)
- Time allowed
- 120 min
- Marks
- 100 marks
- Pass mark
- 70 %
- Profile
- Experienced, 5 years or more
Instructions
- The test lasts 120 minutes. It is marked out of 100; the pass mark for the interview is 70.
- Use the organisation's risk matrix (document 2): risk = likelihood × impact, each scored from 1 to 5.
- Justify each score with facts taken from the documents. A decision without analysis receives no marks.
- Any outside help (another person, artificial intelligence) is forbidden.
- The incidents are fictional. It is 1 October, 4 p.m.
Original practice test, built on the format of written tests used by United Nations agencies and international NGOs. The context and figures are fictitious.
Documents provided
| No. | Date | Road and location | Time | Type | Details |
|---|---|---|---|---|---|
| 1 | 08/07 | A, km 34 | 14:00 | Armed robbery | Trader's vehicle, 4 armed men, goods stolen |
| 2 | 15/07 | B, km 20 | 11:00 | Illegal checkpoint | Tax demanded, humanitarian vehicles allowed through |
| 3 | 21/07 | A, km 41 | 10:00 | Illegal checkpoint | Tax demanded |
| 4 | 03/08 | A, km 37 | 16:30 | Armed robbery | Motorbike of a national NGO, phones stolen |
| 5 | 10/08 | B, km 65 | 08:00 | Accident | Overturned truck, 1 injured |
| 6 | 19/08 | A, km 52 | 06:00 | Clashes | Between two armed groups, 2 civilians killed |
| 7 | 30/08 | A, km 39 | 15:45 | Armed robbery | Vehicle of an international NGO, driver shot and wounded |
| 8 | 05/09 | B, km 28 | 13:00 | Cattle theft | No humanitarian target |
| 9 | 12/09 | A, km 36 | 17:00 | Attempted armed robbery | Vehicle of a partner NGO, successfully turned back |
| 10 | 22/09 | A, Mbrès town | 23:00 | Gunfire | Night-time gunfire, no casualties |
| 11 | 25/09 | B, km 15 | 09:00 | Illegal checkpoint | Tax demanded |
| 12 | 27/09 | A, km 40 | 13:30 | Armed robbery | Commercial truck, driver beaten |
Road A: Kaga-Bandoro to Mbrès (80 km, 3 hours' drive). Road B: Kaga-Bandoro towards Dekoa. This morning, a local partner reported that armed men are "moving towards km 45 on road A".
Thresholds: 1 to 4 low; 5 to 9 moderate; 10 to 14 high (movement subject to approval by the country security coordinator); 15 to 25 very high (movement prohibited unless the country director decides otherwise for a life-saving activity).
| Threat on road A | Likelihood | Impact | Risk |
|---|---|---|---|
| Armed robbery | 2 | 3 | 6 |
| Being caught in clashes | 2 | 5 | 10 |
| Road accident | 1 | 2 | 2 |
Likelihood scale: 1 rare, 2 unlikely, 3 possible, 4 likely, 5 almost certain. Impact scale: 1 negligible, 2 minor, 3 moderate, 4 severe (serious injuries), 5 critical (death).
- Purpose: multi-sector assessment in Mbrès, requested by the donor "this week" for an emergency funding decision.
- Team: 6 people in 2 vehicles, including 2 national staff from a community in conflict with the armed group present around km 45.
- Departure 7:00, return planned the same day around 16:00.
- Communications: 1 satellite phone; VHF radio covers only 30 km around Kaga-Bandoro; no mobile network between km 25 and km 70.
- An armed force offers an escort "for added security".
Result
0 out of 100
Mark each answer honestly against the panel's grid: the total is calculated automatically.
Common mistakes that cost marks
- Recommending an early departure without noticing that all the robberies take place in the afternoon, i.e. on the return leg.
- Leaving the road risk scored at 2.
- Accepting the armed escort because it is "reassuring".
- Giving in to donor pressure instead of proposing options.
- Letting the exposed staff members go in the name of volunteering.
Useful references
- Security risk management: risk = likelihood × impact, residual risk after mitigation, acceptance thresholds
- IASC, Non-Binding Guidelines on the Use of Armed Escorts for Humanitarian Convoys (2013)
- Humanitarian principles: humanity, neutrality, impartiality, independence
- Concept of programme criticality: weighing risk against the importance of the activity