International NGO · Written recruitment test
Case study · Manager level
Health Programme Manager (primary health care)
- Duty station
- Moundou, Logone Occidental Province (Chad)
- Time allowed
- 120 min
- Marks
- 100 marks
- Pass mark
- 60 %
- Profile
- Manager / coordinator, 5 years or more
Instructions
- The test lasts 120 minutes. It is marked out of 100; the pass mark for the interview is 60.
- Show all your workings. Round rates to one decimal place and quantities up to the next whole unit.
- The third quarter (July to September) has 92 days. Today is 10 October.
- The health centres, figures and people are fictional.
- Any outside help (another person, artificial intelligence) is forbidden.
Original practice test, built on the format of written tests used by United Nations agencies and international NGOs. The context and figures are fictitious.
Documents provided
| Centre | Catchment population | New consultations | Suspected malaria cases | RDTs performed | Positive RDTs | ACT treatments dispensed |
|---|---|---|---|---|---|---|
| HC1 | 18,000 | 5,400 | 3,100 | 2,900 | 2,030 | 2,600 |
| HC2 | 12,000 | 2,100 | 1,300 | 1,290 | 830 | 840 |
| HC3 | 22,000 | 3,960 | 2,500 | 1,100 | 790 | 2,350 |
| HC4 | 9,000 | 4,050 | 2,600 | 2,600 | 2,470 | 2,470 |
RDT: rapid diagnostic test. ACT: artemisinin-based combination therapy (artemether-lumefantrine). HC3 had a 5-week RDT stock-out in August and September. HC4's reports are submitted complete every month, without corrections, always on the first day of the month.
| Presentation (blister packs) | Consumption July to September | Stock-out days over the period | Stock at 30 September | Orders in the pipeline |
|---|---|---|---|---|
| AL 6 tablets (5 to 14 kg) | 2,400 | 0 | 500 | 0 |
| AL 12 tablets (15 to 24 kg) | 1,500 | 18 | 0 | 300 |
| AL 18 tablets (25 to 34 kg) | 900 | 0 | 400 | 0 |
| AL 24 tablets (35 kg and over) | 3,300 | 0 | 2,600 | 1,000 |
Programme quantification rule: adjusted average monthly consumption (AMC) = quarterly consumption × 92 / (92 − stock-out days) / 3. Quantity to order = adjusted AMC × 4 (3 months of coverage and 1 month of safety stock) − available stock − orders in the pipeline.
Agreement between the NGO and the health delegation: in the 4 supported centres, consultations and treatment are free for children under 5 and pregnant women. The NGO supplies the medicines and pays a monthly incentive to staff.
Exit interviews (September, 60 caregivers of children under 5 per centre): at HC2, 18 people out of 60 report having paid between 500 and 1,000 FCFA "for the health booklet" or "for the consultation". In the other three centres: 0 to 2 out of 60.
The head of HC2 explains that these sums pay the night guard and the cleaner, who are not covered by the State or the NGO.
Result
0 out of 100
Mark each answer honestly against the panel's grid: the total is calculated automatically.
Common mistakes that cost marks
- Calculating the utilisation rate without annualising the quarterly data.
- Not noticing that HC4's data are too perfect to be plausible.
- Forgetting to adjust AL 12 consumption for stock-out days.
- Ordering on the basis of the seasonal peak without taking the expected decline into account.
- Tolerating payment for free care, or on the contrary sanctioning without addressing the real need.
Useful references
- World Health Organization, malaria guidelines: parasitological confirmation before treatment and the "Test, Treat, Track" initiative
- Consumption-based and morbidity-based methods for quantifying health commodities
- Core Humanitarian Standard on Quality and Accountability (CHS), Commitments 4 and 5